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Terms of Service

Effective Date: September 5, 2026 | Last Updated: September 5, 2026

1. Identification of the Parties and Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Client," "Customer," "you," "your") and UNIVERSATIC LLC, a limited liability company organized under the laws of the State of New Mexico, United States, doing business as Micronatic Digital Solutions ("Micronatic," "Company," "we," "us," "our"), with its principal place of business in the State of New Mexico and Registration Number 0008115275.

By accessing, browsing, or using the website located at micronatic.com (the "Site"), creating an account, adding services to a cart, submitting payment, using our AI chat assistant, or otherwise engaging Micronatic for any service, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, Cancellation Policy, and Disclaimer, all of which are incorporated herein by reference. If you do not agree to these Terms, you must immediately cease use of the Site and our services.

If you are entering into this Agreement on behalf of a business entity, you represent and warrant that you have the legal authority to bind that entity, and "Client" shall refer to both you individually and the entity you represent.

2. Eligibility and Age Requirement

You must be at least eighteen (18) years of age and legally capable of entering into binding contracts under applicable U.S. law to use our services. By using the Site, you represent and warrant that you meet these requirements. We do not knowingly provide services to minors.

3. Description of Services

Micronatic provides premium digital agency services, including but not limited to:

  • Professional Website Design — $599 one-time. Includes one (1) to five (5) fully responsive, custom-designed pages; a free custom domain for one (1) year; advanced technical SEO and structured data (JSON-LD, Open Graph, XML sitemap); multilingual support; crawling and indexing services; custom logo design and brand identity; and mobile/desktop optimized UI/UX. Estimated delivery: three (3) to five (5) business days.
  • E-Commerce Store Development — $899 one-time. Includes full catalog management with up to twenty-five (25) products; a free custom domain for one (1) year; secure admin panel for orders, inventory, and pricing; multi-language and multi-currency support; full technical SEO and e-commerce schema (Product, Offer, Review); crawling and indexing; and zero monthly fees or hidden commissions. Estimated delivery: five (5) to seven (7) business days.
  • Meta Ads Management — $149 per month. Includes integrated Facebook and Instagram campaign management; twenty (20) professional posts and copywriting per month; optional custom logo/color identity; and private consulting via our AI chat assistant and email. Advertising budget is separate and paid directly to Meta.
  • Custom Management Systems (CRM/ERP) — $1,199 one-time. Includes modular management system tailored to your business; role-based access control (admin, staff, client, student); custom modules; advanced admin panel with real-time data; enterprise-grade encryption and automated backups; and hosting and domain selection. Estimated delivery: seven (7) to ten (10) business days.
  • Google Ads Management — $169 per month. Includes strategic keyword and competitor analysis; search and display campaigns; continuous bid management and negative keywords; GA4 integration and conversion tracking; and private consulting via our AI chat assistant and email. Advertising budget is separate and paid directly to Google.
  • Google My Business Setup — $89 one-time. Includes profile creation and verification; category, hours, service descriptions, contact info, location map; cover photo; brand images and portfolio uploads. Estimated delivery: two (2) to three (3) business days.
  • AI Product Videos — $49 one-time. Includes a thirty (30) second AI-powered professional short video with a recognized male presenter; Instagram, Facebook, and Reels compatible; and product integrated into the video scene.
  • Custom Service / Custom Scoped Projects — Custom quote. Includes API integrations and automation; dedicated project manager; and flexible engagement models.

The specific scope of each service is defined by the applicable service card, order summary, and any written project quote. Any work outside the stated scope requires prior written approval and may incur additional fees.

4. Account Registration and Security

To purchase services, you must create a Micronatic account or sign in before payment. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at help@micronatic.com of any unauthorized use of your account.

5. Order Formation and Acceptance

An order is formed when: (a) you add a service to the cart, sign in, and complete payment; or (b) you approve a written quote issued by Micronatic. All orders are subject to acceptance by Micronatic, and we reserve the right to refuse or cancel any order for any lawful reason, including suspected fraud, violation of these Terms, or unavailability of resources.

6. Client Responsibilities and Prompt Content Delivery

Timely delivery of our services depends substantially on your cooperation. You agree to:

  • Provide all required information, documents, content, images, logos, access credentials, and approvals promptly and in the formats requested by Micronatic.
  • Respond to requests for feedback, approvals, or revisions within a reasonable time, and in no event later than seven (7) business days unless otherwise agreed in writing.
  • Ensure that all content you provide is accurate, lawful, and does not infringe upon the intellectual property, privacy, or other rights of any third party.
  • Designate a single point of contact with authority to provide approvals and instructions on your behalf.

If you fail to provide required materials or approvals, delivery timelines shall be extended accordingly, and Micronatic shall not be liable for any delay or loss arising from such failure. Additional fees may apply for re-engagement after prolonged inactivity.

7. Fees, Payment Terms, and Taxes

All prices are quoted in United States Dollars (USD). Payment is processed securely by Stripe (credit/debit card), PayPal, or Payoneer. All transactions are protected with 256-bit SSL encryption and are PCI-DSS compliant. Full card numbers are never stored by Micronatic.

For one-time services, full payment is due before work commences unless otherwise agreed in writing. For monthly services (Meta Ads Management and Google Ads Management), fees are billed monthly in advance and are separate from advertising budgets, which are paid directly to the respective platforms. Monthly services are processed as recurring subscriptions via Stripe and will auto-renew until cancelled with at least thirty (30) days' written notice. You are responsible for any applicable sales, use, or similar taxes imposed by federal, state, or local authorities, excluding taxes based on Micronatic's net income.

Late payments may result in suspension or termination of services, and Micronatic reserves the right to recover reasonable costs of collection, including attorney's fees, to the extent permitted by law.

8. Delivery, Approval, and Revisions

Delivery occurs when the scope described in the applicable service card has been provided to the Client. The Client shall review all deliveries within a reasonable time and report any in-scope deficiencies in writing. Deliveries that are approved or placed into use by the Client are deemed accepted. Website projects include up to two (2) revision requests within the agreed delivery scope; additional revisions may incur fees.

9. Free Custom Domain (1 Year) — Terms

For the Professional Website ($599) and E-Commerce Store ($899) packages, Micronatic includes one (1) free custom domain registration for a period of one (1) year, up to a maximum value of $20 USD. The domain is registered in the Client's name and ownership. Renewal after the first year is the Client's responsibility at the then-current registrar rate. If the Client cancels within the first year, domain transfer remains at the Client's discretion subject to registrar policies. Premium or auction domains above the $20 threshold require Client approval and payment of the difference.

10. Advertising and Third-Party Platforms

Micronatic's advertising management services involve the use of third-party platforms including, but not limited to, Google, Meta (Facebook and Instagram), Stripe, PayPal, Payoneer, banks, domain registrars, and hosting providers. You acknowledge and agree that:

  • Account creation, verification, approval, suspension, and policy enforcement decisions of these platforms are outside Micronatic's control.
  • Platform algorithms, policies, and features may change at any time without notice.
  • Micronatic does not guarantee approval of any advertising account, ad campaign, or business listing.
  • Advertising budgets and platform fees are separate from Micronatic's management fees and are non-refundable once paid to the platform.

11. Intellectual Property Rights

Client Content. You retain all rights, title, and interest in and to any content, data, trademarks, logos, or materials you provide to Micronatic ("Client Content"). You grant Micronatic a non-exclusive, royalty-free license to use, reproduce, and modify Client Content solely for the purpose of performing the services.

Deliverables. Upon full payment, Micronatic assigns to you all rights, title, and interest in the final web code, design, and content assets specifically created and delivered under your project, excluding Micronatic's pre-existing tools, templates, frameworks, libraries, and third-party components, for which you receive a non-exclusive, perpetual license to the extent necessary to use the deliverables.

Micronatic IP. The Micronatic name, logo, brand, website content, and underlying technology are the property of UNIVERSATIC LLC and may not be copied, reproduced, or used without prior written permission.

12. Confidentiality

Each party agrees to keep confidential all commercial, technical, and financial information disclosed by the other party during the term of this Agreement and for a period of three (3) years thereafter, except to the extent disclosure is required by law or necessary to perform the services.

13. Data Protection and Privacy

Personal data is collected and processed in accordance with our Privacy Policy and applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) where applicable. By using our services, you consent to such processing and represent that you have obtained all necessary consents from any third parties whose data you provide to us.

14. Cancellation, Suspension, and Refunds

Cancellation and refund conditions are governed by our Refund Policy and Cancellation Policy, which are incorporated herein by reference. Micronatic reserves the right to suspend or terminate services or accounts in the event of: (a) non-payment; (b) failure to provide required materials; (c) unlawful use; (d) violation of third-party platform policies; or (e) breach of these Terms.

15. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. MICRONATIC SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. MICRONATIC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MICRONATIC, UNIVERSATIC LLC, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MICRONATIC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Micronatic, UNIVERSATIC LLC, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to: (a) your breach of these Terms; (b) your violation of any law or third-party right; (c) content you provide; or (d) your use of the services.

18. Force Majeure

Neither party shall be liable for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government orders, labor disputes, internet or utility outages, cyberattacks, or third-party platform failures.

19. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict-of-law principles. The parties agree to first attempt in good faith to resolve any dispute through informal negotiation. If the dispute is not resolved within thirty (30) days, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Mexico, unless mandatory consumer protection laws in the Client's state of residence provide otherwise. Nothing herein waives any non-waivable rights under applicable law.

20. Modifications to These Terms

Micronatic reserves the right to update or modify these Terms at any time without prior notice. The current version takes effect upon publication on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the Site or services after any modification constitutes acceptance of the revised Terms.

21. Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any breach shall constitute a waiver of any subsequent breach.

22. Entire Agreement

These Terms, together with all policies referenced herein, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.

23. Contact Information